Bac Ninh accompanies businesses after licensing

From proactively removing bottlenecks in infrastructure and land clearance to reforming administrative procedures and advancing digital tax management, the province consistently stands side by side with investors at every stage of development. This substantive support not only helps businesses bring projects into operation more quickly but also fosters strong trust, transforming Bac Ninh into a “golden destination” and a “second home” for the world’s leading economic groups.

My Thai Industrial Park

Bac Ninh: from “rolling out the red carpet” to a strategy of “retaining” investors through substantive support. If the issuance of an investment certificate is considered the initial “commitment,” then post-licensing support becomes the true “yardstick” of the Bac Ninh provincial government’s capability and dedication. The average time from licensing to the commencement of FDI projects in Bac Ninh is currently among the shortest in the country.

Breaking the mindset that “licensing marks the end of responsibility”

In an interview with Business Forum Magazine, Mr. Dinh Nam Thang - Deputy Head of the Management Board of Bac Ninh Industrial Parks, noted that in the race to attract investment, promotion and attraction are only the starting point. However, Bac Ninh sets itself apart by placing its focus on the post-licensing stage. Provincial leaders affirm that a licensed project is merely a seed, while supporting businesses through construction and into operation is the nurturing process that allows that seed to grow into a large, thriving tree.

Post-licensing support activities in Bac Ninh are implemented in a coordinated manner from the provincial level down to departments, agencies, and local authorities. Immediately after receiving an investment certificate, businesses, especially large-scale and high-tech projects, are given access to a “Dedicated Task Force for Business Support.” This serves as a single focal point, enabling investors to connect with the entire provincial administrative system, thereby eliminating information fragmentation and overlapping responsibilities among agencies.

In 2026, Bac Ninh continues to intensify business support activities through “Special Task Forces” and dedicated mechanisms aimed at resolving difficulties and bottlenecks, thereby fostering a more favorable investment and business environment.

“Special Task Force” and Expert Teams for Business Support

Functions: The Chairman of the Provincial People’s Committee directly serves as the Head of the Special Task Force, supported by five specialized expert teams focused on resolving issues in key areas: planning and construction; land and environment; investment; labor; and security and safety.

With the guiding principle: “Friendly, attentive, empathetic, and dedicated”,

Operations: Monitoring and consolidating feedback, expediting and thoroughly resolving business petitions; providing online support through applications that enable enterprises to directly submit issues and receive prompt handling.

Addressing infrastructure and procedural bottlenecks

In practice, the period from obtaining a license to bringing a factory into operation is when businesses face the greatest pressure. Issues related to detailed 1/500 planning, construction permits, environmental impact assessments (EIA), and fire prevention and fighting approvals are often the key “bottlenecks” that delay project progress.

At industrial parks (IPs) in Bac Ninh, the Management Board has implemented an “on-site support” mechanism. Specifically:

Shortened processing time: Instead of following sequential procedures, provincial authorities proactively coordinate to conduct parallel appraisals of related processes, helping businesses reduce investment preparation time by 30-50%.

Infrastructure one step ahead: The province commits to providing electricity, water, and telecommunications up to the project boundary as soon as construction begins. Any infrastructure-related issues arising during operations are handled through the 24/7 hotline of the Bac Ninh Industrial Parks Management Board.

Direct dialogue models

The most notable highlight in Bac Ninh’s post-licensing support is its direct dialogue mechanisms. Beyond periodic large-scale conferences, the province also maintains flexible listening channels:

Rapid Response Team: This unit, under the Provincial People’s Committee, is responsible for receiving and immediately handling urgent business concerns. Issues beyond its authority are reported directly to the Chairman of the province for same-day decisions.

On April 7, 2026, Chairman of the Provincial People’s Committee Pham Hoang Son directed relevant departments and agencies to coordinate with Shun-Far Real Estate Development Co., Ltd. to resolve difficulties and accelerate the implementation of the Thuan Thanh II Urban Area project.

“Business Coffee” model: An open space where leaders of departments and agencies sit down with entrepreneurs to listen to concerns without cumbersome administrative procedures. Here, issues related to capital, technical standards, or tax obligations are clearly explained and guided.

Labor support and training: One of the biggest post-licensing challenges is workforce recruitment. Bac Ninh has proactively connected businesses with local universities and vocational colleges. The province also implements programs to support companies in retraining their workforce to meet Industry 4.0 production standards.

Results of understanding: Trust driving breakthroughs

Substantive post-licensing support has delivered well-earned “fruits.” As of April 2026, Bac Ninh continues to lead the country in the rate of capital expansion projects. The fact that investors, after commencing operations, choose to pour hundreds of millions or even billions of USD into expanding their projects is the clearest testament to the quality of the business environment.

Major corporations such as Samsung, Amkor, Foxconn, and GoerTek not only choose Bac Ninh as a manufacturing base but also establish their R&D (Research and Development) centers here. This shows that investors trust not only the infrastructure, but also the long-term commitment of the provincial government.

Samsung Electronics factory (Yen Phong Industrial Park) manufactures new AI-powered smartphone models.

To further enhance the effectiveness of post-licensing support, Bac Ninh should focus on several key solution groups in the future:

Comprehensive digitalization of support processes: Develop an intelligent project management system that enables businesses to report issues and receive real-time feedback.

Complete social infrastructure: Focus on developing social housing, hospitals, and schools around industrial parks so that businesses can feel assured about workers’ living conditions, thereby stabilizing production.

Support domestic supporting industries: Establish linkage mechanisms that enable local enterprises to partner with FDI corporations, forming sustainable supply chains within the province.

Bac Ninh’s post-licensing support for businesses is not merely an administrative task; it has become a defining feature of the local governance culture. When investors feel supported in times of difficulty and receive timely assistance when they need to accelerate, they come to regard Bac Ninh as their “second home”. This trust is the core strength that enables the province to maintain its position on the global investment map, moving toward its goal of becoming a modern, civilized, and sustainable centrally governed city.