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The development and operation of the National job exchange platform reflect a modern governance approach aimed at optimising data use, enhancing labour market matching and generating fresh momentum for economic growth.
Expectations for a new digital infrastructure
After graduating with a degree in Languages from the Academy of Journalism and Communication, 28-year-old Hoang Mai Nhu now works for a Singaporean technology company in Ha Noi. Despite having a stable job, she continues to seek opportunities that better match her professional expertise and has recently used the National Job Exchange Platform (vieclam.gov.vn).
According to Nhu, the platform enjoys a high level of credibility because it is managed by a government agency and integrated with identity verification through VNeID. However, she believes the interface and several occupational categories should be standardised to improve the user experience.
Similarly, Ha Dang Huy, a final-year student at the University of Languages and International Studies under Viet Nam National University, Ha Noi, praised the platform for allowing users to register and submit applications free of charge, conveniently reducing the risks associated with fraudulent job advertisements. He hopes the system will soon launch a mobile application and introduce features enabling applicants to track the status of their submissions.
In reality, mismatches between labour supply and demand continue to make it difficult for businesses to recruit suitable candidates, while jobseekers often lack information that accurately reflects market needs.
Ko Tae Yeon,
Chairman of the Korean Chamber of Commerce in Viet Nam (KOCHAM)
The experiences shared by Nhu and Huy demonstrate the growing demand among young workers for access to an official and trustworthy employment marketplace. Nevertheless, the labour market as a whole still faces a number of workforce-related bottlenecks that require urgent attention.
Ko Tae Yeon, Chairman of the Korean Chamber of Commerce in Viet Nam (KOCHAM), stressed that workforce issues are closely linked to every aspect of a company’s production plans, quality control and investment schedules. With more than 10,000 Korean businesses operating in Viet Nam, technology transfer and the expansion of local employment opportunities remain key priorities.
However, labour-related challenges persist as ensuring a stable workforce supply becomes increasingly difficult. Widespread shortages have emerged among both general production workers and skilled technical personnel, as well as middle-management staff. In addition, high employee turnover rates and rising wage pressures have made retaining workers after training a significant burden for employers. Repeated mismatches between labour supply and demand leave businesses struggling to find suitable candidates at the right time, while jobseekers often lack accurate and up-to-date market information.
Unlocking data flows and implementing comprehensive solutions
To meet the expectations of both workers and employers, developing a synchronised digital infrastructure has become a fundamental task.
Do Thanh Binh, Member of the Party Central Committee and Minister of Home Affairs, said that in implementing Politburo Resolution No. 57-NQ/TW on breakthroughs in science and technology development, innovation and national digital transformation, the Ministry of Home Affairs assigned the Employment Department to work with the Viet Nam Posts and Telecommunications Group (VNPT) to develop the National Job Exchange Platform.
Launched systematically in May 2025, the platform underwent rigorous technical testing with support from the Police Department for Administrative Management of Social Order (C06) and the National Data Centre (C12) under the Ministry of Public Security.
Minister Binh stated: “The evaluation results show that the system fully meets all requirements for connectivity and data integration while ensuring the highest standards of information security and safety. This is an important digital infrastructure that enables the labour market to operate smoothly and transparently in accordance with market principles, reflecting our determination to build a streamlined, effective and efficient state apparatus centred on serving citizens and businesses.”
According to a report by the Department of Employment, the National job exchange platform has already produced encouraging results. Data collected between April 14 and May 5 show that 5,477 individuals registered as jobseekers. Of these, 1,207 updated their profiles (22%), while 4,270 registered to explore opportunities or had yet to complete their applications (78%).
The number of profiles ready for matching reached 331 out of 334, equivalent to a rate of 99%. Meanwhile, 1,597 enterprises registered corporate profiles and posted 828 recruitment notices, of which 702 remained active (84.7%). The total number of vacancies awaiting applications reached 41,945 positions.
Statistics from the National Centre for Employment Services indicate further growth by mid-May 2026, with the total number of jobseekers nationwide increasing to 5,796 and the number of active job applications reaching 413. The number of registered employers rose to 1,241 organisations, which collectively posted 1,063 job advertisements, including 883 active vacancies.
With a labour market of more than 7.5 million workers and over 300,000 enterprises, the city has a significant need for labour-market matching. The National Job Exchange Platform therefore serves as an official and centralised information channel, improving forecasting and analytical capabilities to support evidence-based policymaking and contributing to the development of a modern, integrated and internationally connected labour market.
Luong Thi Toi,
Deputy Director of the Ho Chi Minh City Department of Home Affairs
To maximise the effectiveness of the platform, Ngo Xuan Lieu, Director of the National Centre for Employment Services, highlighted its key advantage: the ability to integrate with national databases and verify jobseekers’ identities through the VNeID electronic identification application.
The system is designed as a one-stop platform with direct decentralisation to local authorities for operation, helping reduce investment costs for separate infrastructure, centralise data management and facilitate synchronised information sharing. Operational procedures have also been streamlined, while business information is subject to strict verification before accounts are issued, ensuring a high degree of transparency.
Lieu added that the platform will further strengthen integration with unemployment insurance and social insurance databases in the coming period to build a comprehensive labour database, with information security remaining the highest priority.
At the same time, the Department of Employment is finalising draft regulations governing the platform’s management and operation. It will continue working closely with local authorities to enhance public communication efforts, provide technical support for citizens and businesses, and organise specialised training programmes for local civil servants and public employees during the second and third quarters of 2026.
The combination of synchronised technological solutions and robust data governance mechanisms will provide the essential foundation for balancing labour supply and demand, creating new momentum for economic growth in an increasingly integrated global economy.
